Smartphones are essential items in everyday life, but accidentally dropping your phone and cracking the screen can happen to anyone. Because iPhone repairs can be particularly expensive, many people consider purchasing AppleCare+. This article provides detailed information about the process, costs, and benefits of screen repairs using AppleCare+, and helps you decide whether or not to purchase AppleCare+.
AppleCare+ coverage
AppleCare+ basic coverage
AppleCare+ is an extended warranty service offered by Apple for a fee that adds the following support to the standard one-year product warranty:
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Hardware repair warranty (up to 2 years)
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Low-cost repairs for broken screens and back glass
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Free battery replacement (if battery capacity is less than 80%)
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Extended Technical Support
How do I repair a cracked screen with AppleCare+?
If you have AppleCare+, screen repairs will cost just ¥3,700 (tax included). On the other hand, if you don't have AppleCare+, it will typically cost over ¥20,000.
Repair details | When joining AppleCare+ | Without AppleCare+ |
Cracked screen repair | 3,700 yen (tax included) | 20,000 yen or more |
Other damage (including rear glass) | 12,900 yen (tax included) | 50,000 yen or more |
With AppleCare+, you could save up to 80% on repair costs.
AppleCare+ service instructions
If you have AppleCare+, you can get a smooth repair even if your screen is cracked. To proceed with the repair, it is important to first contact Apple Support and choose the appropriate repair method.
How to apply for repairs
There are three main ways to request a repair:
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Use the Apple Support app
The easiest way to find repair options is to open the pre-installed Apple Support app on your iPhone and navigate to "Repairs & Physical Damage" and then "Damaged Screen." -
Use the official Apple website
Visit the Apple Support page and select "Request Service" to proceed with in-store or mail-in repair. -
Call Apple Support
If you call 0120-277-535 from within Japan, an operator will guide you through the repair procedure.
Select your repair options
With AppleCare+, you can get your screen repaired in the following ways:
① Repair at an Apple Store or Apple Authorized Service Provider
This method involves making an appointment in advance and bringing your device to a store for repair. Depending on stock availability, same-day repairs may be possible. With AppleCare+, repairs can be completed for just ¥3,700 (tax included), which is a significant cost benefit.
② Repair by delivery (including express replacement service)
Mail-in repairs require you to send your device to Apple. Repairs are usually completed within 3-5 business days, and the repaired device will be returned to you. If you use the Express Replacement Service, a replacement iPhone will be sent to you first, and you will then return the defective device. However, please note that additional shipping fees and deposits may apply, so please check in advance.
Receipt and confirmation after repair is completed
Once your repair is complete, you'll receive notification from Apple and then pick up your device.
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For in-store repairs : Repairs can sometimes be completed on the spot, and you can even take the item home the same day.
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For mail-in repairs , the process usually takes 3-5 business days, and your repaired iPhone will be delivered to your home.
Once you receive your repaired iPhone, check that it works properly, especially with touchscreen and display issues. Apple repairs come with a 90-day warranty, so if you notice any issues after repair, we recommend contacting Apple right away.
Screen protection measures after repair
After completing the repair, it's important to take measures to prevent the screen from cracking again.
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Apply a protective film or tempered glass
We recommend using a screen protector to protect the display from impacts and scratches. Tempered glass screen protectors, in particular, can significantly reduce damage in the event of a fall. -
Use of a shock-resistant case
Using a case made of shock-absorbing material will help prevent damage from accidental drops. For extra peace of mind, choose a case with reinforced corners or a bumper. -
Be careful in daily handling
When using your iPhone, it is a good idea to take measures to prevent it from falling, such as not placing it on a slippery surface or storing it in a bag rather than in your pants pocket.
Even if you have AppleCare+, considering the time and effort required for repairs, it is best to take measures to protect your screen on a regular basis.
Should I buy AppleCare+?
Whether you should buy AppleCare+ depends on several factors. Consider these points to help you decide what's best for you.
Device usage frequency and risk
If you use your iPhone or other Apple products frequently and are prone to dropping or breaking them, AppleCare+ is a good option, especially since screen and battery replacements can be expensive.
Warranty details
AppleCare+ gives you two years of extended warranty, repair or replacement coverage, and coverage for a single incident of accidental damage (such as a broken screen) for a deductible.
cost
AppleCare+ is an additional cost at the time of purchase, so it's worth considering whether that cost is worth it relative to the price of your device and whether it's an investment to reduce the risk of having to pay for repairs yourself.
Self-repair options
If you don't subscribe to AppleCare+ and are able to attempt the repair yourself, or if you plan to use a replacement part, it may not be a problem if you don't subscribe.
Budget and Priorities
Some people may not need AppleCare+, but it's worth considering if you want to avoid expensive repair costs in the unlikely event of an issue.
Overall, AppleCare+ is a service that provides peace of mind, but it's important to consider the price and content and make a decision that suits your usage situation.
Precautions to avoid cracking the screen
A cracked smartphone screen is an accident that can happen to anyone. However, with a little ingenuity and precautions, you can significantly reduce the risk of a cracked screen. Follow these steps to protect your valuable device.
Use a tempered glass film
One of the most basic ways to protect your smartphone screen is with a tempered glass film . Tempered glass films prevent direct impacts to the screen, greatly reducing the risk of the screen cracking even if you drop it. TORRAS' tempered glass film, in particular, offers excellent impact resistance while maintaining high transparency. It's thin and pleasant to the touch, providing solid protection without interfering with screen operation, so you can rest assured.
Use a shock-resistant case
Next, using a shock-resistant case is crucial for protecting your smartphone. Especially in the event of a fall, a smartphone case absorbs shock and prevents damage to the screen. TORRAS' shock-resistant cases are made of TPU and silicone materials, providing flexibility while still absorbing shock. Additionally, MagSafe compatible cases not only protect the back of your smartphone, but also allow you to use it without interfering with the convenient wireless charging function. The sleek design provides solid protection without compromising the smartphone's appearance. This allows you to use your smartphone safely for a longer period of time.
Habits to prevent dropping
To prevent dropping your smartphone, it's important to review your daily usage habits. Operating it with one hand makes it more likely to drop, so try to use both hands as much as possible. Also, attaching a strap will make it harder to let go of your hand if you drop it, reducing the risk of the screen cracking.
Correct storage method
When you go out or travel, you probably put your smartphone in your pocket or bag, but when you do, try not to put it with other hard objects. Putting it in a special pouch or cushioned bag will protect it from any shocks that may occur.
Check regularly
The screen protectors and cases you use may deteriorate over time. Check these protective items regularly, and if you find any scratches or cracks, replace them immediately. TORRAS products are highly durable, but their performance may deteriorate over time, so it's a good idea to check them frequently.
summary
If your screen does crack, having AppleCare+ can significantly reduce repair costs, streamline the repair process, and let you continue using your smartphone with peace of mind.
Using a tempered glass screen protector or shock-absorbing case can protect your screen from impacts and significantly reduce the risk of drops. TORRAS tempered glass screen protectors and shock-resistant cases offer excellent shock absorption. If you need them, be sure to buy them!
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