What to do if you drop your smartphone and the screen cracks

A sudden crack in your smartphone screen can be a frustrating and unavoidable problem. Continuing to use a broken screen not only puts you at risk of cutting your fingers, but can also cause further damage to the smartphone itself. In this article, we'll show you how to protect your screen immediately if it cracks, how to choose the best repair method, and practical steps to prevent a recurrence. We've provided you with useful information so you can deal with the situation calmly in case of an emergency.

What first aid should you take immediately after your cell phone screen is cracked?

If your phone screen is cracked, proper first aid can help reduce the risk of further damage or injury. Below are some specific steps you can take immediately after the screen is cracked:

Check if your smartphone works
Check that the screen turns on and that it's touch-enabled. If the screen doesn't work at all, don't try to force it and move on to the next protection method right away.
Protect the broken part
Apply clear tape to the broken area to prevent glass shards from flying off. Covering the entire screen will also help prevent injury to your fingers while using the device. If you have a screen protector, apply it for added safety.
Take a backup
If the screen is operable, immediately back up your data using iCloud, Google Drive, etc. Even if operation is unstable, it is important to protect at least a minimum amount of important data.
Do not touch forcefully
Avoid pressing too hard on a cracked screen, as this can cause further damage, so try to avoid touching it as much as possible when planning a repair.

If your iPhone screen is cracked, it's important to protect the back, too, since it's made of glass. Covering the back with clear tape or a case can help prevent glass shards from scattering. Also, making sure you have AppleCare+ coverage may help reduce repair costs. Face ID is vulnerable to damage, so if the screen is badly cracked, be sure to set a passcode.

What to do if your smartphone screen is cracked? A thorough explanation of repair and replacement options

Continuing to use a cracked watch puts you at risk of injury or damage, so let's take a moment to calm down and look at your options for repair and replacement. Each method has its pros and cons, and we'll help you find the best solution for your situation.

Official Repair Service

Official repair services offer reliable support from the manufacturer or carrier. If you have insurance such as AppleCare+, repair costs are kept low, and genuine parts are used, so the quality of the repair is consistent. In particular, official repairs are unique in that they guarantee Face ID and screen quality for the latest iPhone series. However, they are often expensive and can take several days in some cases, so they may not be suitable for those who need repairs immediately.

Town repair shop

The appeal of local repair shops is their speed. Reservations are not required, repairs can often be completed on the same day, and they are often cheaper than official repair shops. However, they may not use genuine parts, and quality and warranties can vary. If you want to use your device for a long time, it's a good idea to check carefully before repairing it.

Do-it-yourself (DIY) repairs

DIY is an option for those who want to keep repair costs down. While dedicated repair kits and replacement parts are available online, it can be quite difficult. The inside of an iPhone is particularly delicate, and there is a risk of further damage if the repair goes wrong. It is not recommended for beginners, but if you have the skills, the advantage is that you can significantly reduce costs.

Model change

If repair costs are expensive or you're thinking about switching to a new model, buying a new one is an option. Especially if you've been using your phone for a long time, you can expect improvements in battery life and processing speed, and a new phone can make your life more comfortable. Apple also offers a trade-in service for your old iPhone, so you can sometimes reduce the actual cost of a new phone.

How much does it cost to repair a cracked smartphone screen?

The cost of repairing a cracked smartphone screen is a concern. For example, you can have peace of mind by using an official repair service, but the cost usually runs around 20,000 to 30,000 yen. However, if you subscribe to AppleCare+, it can sometimes be as little as 5,000 yen. First, check your insurance plan.

Local repair shops are relatively inexpensive and can even provide same-day service. The cost is roughly 10,000 to 20,000 yen, but you should be careful about the quality as they may not be genuine parts.

Additionally, you may be able to reduce repair costs even further by using your carrier's warranty or trade-in plan. Review your current insurance coverage and choose the most cost-effective option.

How to prevent screen cracks from happening again? Recommended screen protectors, cases, and insurance

Use of tempered glass film

Tempered glass screen protectors are more impact-resistant than regular screen protectors, making them much more effective at preventing screen cracks. Choose a screen protector that covers the edges or one with a 9H hardness rating for enhanced durability. TORRAS glass screen protectors, in particular, are resistant to minor scratches and impacts while maintaining clear visibility, making them perfect for everyday use.

Choose a shock-absorbing case

To minimize damage from drops, cases made with shock-absorbing materials are effective. Cases with thick edges and non-slip materials will protect your phone from everyday accidental drops. TORRAS cases are stylish and durable, protecting the edges and corners while preserving the phone's original design.

Use smartphone insurance and compensation plans

Smartphone insurance and carrier-provided compensation plans are also useful for preparing for unexpected screen cracks. Plans such as AppleCare+ and Docomo's smartphone insurance can offer significant discounts on screen repairs. There are also plans with monthly fees of just a few hundred yen, so you can use it with peace of mind without having to worry about recurring costs. What's more, if you trade in your phone when purchasing a new device, insurance may increase the value of the cracked screen.

summary

A cracked smartphone screen is a problem that can happen to anyone, but knowing simple ways to deal with it can make you feel much better. Start with first aid to prevent injury or further damage, then compare costs and benefits to choose the repair method that's best for you. Then, by making good use of tempered screen protectors, shock-absorbing cases, and insurance plans, you can continue using your smartphone with peace of mind for years to come. By being prepared for any eventuality, you can enjoy your daily smartphone life with ease.

Back to blog