October 3, 2024 (Thursday) [Notice] Customer Support will be closed

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Thank you for your continued support.

We would like to express our sincere gratitude for your patronage and support of TORRAS.

We apologize for any inconvenience, but our customer support will be closed during the following period.

▼Customer support closed period
October 4, 2024 (Friday) - October 9, 2024 (Wednesday)

We will respond to inquiries received during the holiday period in order from Thursday, October 10, 2024, but please note that it may take longer than usual to respond.

You can also use the direct support desks for each of the following shopping channels, so if you would like a faster response, please contact us here.

  1. For customers who purchased from Amazon, please contact support@torraslife.com
  2. For customers who purchased from Rakuten Market, please contact support.jp @ torraslife.com
  3. For customers who purchased at Yodobashi Camera, Bic Camera, or other stores or our direct online shop, please contact salse@torraslife.com

We look forward to your continued support of TORRAS.

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