Smartphone cases

accessories

Comparison of smartphone stands from the Ostand series

Frequently asked questions

What are the differences between the phone case version for iPhone 15 and iPhone 16?
The iPhone 16 phone case has been significantly improved over the iPhone 15, using a more durable shock-resistant material, providing better protection against drops and impacts. The raised bezel also enhances camera protection, safeguarding the lens from scratches and damage. These cases come in new colors that complement the design of the iPhone 16 phone case, allowing you to customize it while maintaining a stylish appearance. With these advancements, the iPhone 16 phone case is more durable, stylish, and practical, effectively protecting your investment and improving the overall user experience.

How long is the lifespan of the iPhone 16 phone case?
The iPhone 16 phone case is designed to withstand the rigors of daily use and is made from durable PC+TPU+PMMA materials, which can endure everyday wear for approximately 1 to 2 years without losing its strength or appearance. With regular cleaning and proper care, you can easily extend its lifespan. Regularly wiping it down and protecting it from the elements can help keep both your phone and case in great condition. Investing in a well-made case not only protects your device but also ensures long-term value. We offer a 180-day warranty (members receive a 360-day warranty).

Can the iPhone 16 phone case be used without a front screen protector?
While the iPhone 16 phone case offers solid protection for the edges and back, the screen remains vulnerable. Without a screen protector, the display may be exposed to scratches, cracks, and direct impacts. For full protection, it's wise to pair the case with a high-quality screen protector. This combination ensures complete coverage for both the front and back of your phone, guarding against accidental drops and daily wear. The GlassGO Ultra offers a smooth, easy film application process in just two simple steps. For a more cost-effective option, the GlassGO Air offers an easy application experience, ideal for those trying a film frame set for the first time.

Can this phone case prevent dust from getting in?
The case fits snugly around ports and buttons, significantly reducing the entry of dust, though it is not completely sealed. Over time, a small amount of dust may accumulate. To keep both your phone and case in optimal condition, regular cleaning is recommended. Simply removing the case and wiping down the edges and ports will help prevent dust buildup, maintaining the appearance and function of your device. This simple step will help keep your phone clean and protected for a longer time.

What should I do if the phone case is damaged during shipping?
If the product arrives damaged, please contact our customer service team with a detailed description of the issue and clear photos. We will promptly assist you with the replacement or refund process. Please ensure you contact us within the product warranty period to guarantee your claim is covered. We strive to make this process as smooth and efficient as possible.

Is the iPhone 16 phone case compatible with Tesla wireless charging pads?
Yes, this case is fully compatible with Tesla wireless charging pads and supports MagSafe wireless charging. It is designed to charge efficiently without needing to remove the case, ensuring both convenience and protection for your device. However, some Qi wireless chargers may not be compatible with this case, so we recommend using a MagSafe charger for optimal performance.

Does the iPhone 16 phone case have anti-slip features?
The Apple iPhone 16 case is designed with textured sides to enhance grip, making it easier to hold and reducing the risk of accidental drops. Some models also include rubber or silicone inserts to further improve grip, ensuring secure handling in any situation. With these features, you can confidently use your phone without worrying about it slipping from your hands, even when on the go or in demanding environments.

Is a case necessary for the iPhone 16 phone?
While the iPhone 16 phone case is designed for durability, using a case is a wise choice to protect against accidental damage. A case protects your phone from scratches, dents, and screen damage due to falls while also providing enhanced grip to reduce the risk of slipping. Additionally, cases offer customization options and added features like card storage or aesthetic improvements. A case helps maintain your phone in good condition, preserving resale value and offering practical protection based on how you use your device daily.

What is the return or exchange policy for this iPhone 16 phone case?
We offer a 180-day warranty for regular customers and a 365-day warranty for members. If there are any quality issues with the iPhone 16 phone case within this period, please contact us for an exchange or refund. Please note that the refund policy may not apply to business purchases or bulk orders, which are typically defined as orders of 10 or more products. If you have any questions about return eligibility, feel free to contact our customer service team.

Has the iPhone 16 phone case undergone durability and quality assurance testing?
Yes, our iPhone 16 phone cases have been rigorously tested to ensure durability and quality. They have passed a 3-stage drop test simulating various impact scenarios, guaranteeing that your device is protected from drops and impacts in different conditions. Furthermore, our iPhone 16 phone cases undergo comprehensive quality assurance testing to ensure that every aspect of the case, from material integrity to functionality and compatibility with the iPhone 16, meets our high standards.

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