Name of business operator

Operation Manager

Kong Yan

Address : 110-0016
B1F, Plite Akihabara, 1-24-9 Taito, Taito-ku, Tokyo

Contact details : Phone number: 03-4520-9408

Email address: torrassupport@torras.co.jp

For after-sales service, please contact us by email.

Customer Support Hours
Monday to Friday
10:00am - 1:00pm; 3:00pm - 7:00pm

Sales price <br>Prices including tax are displayed on each product page.

Shipping Information

a. Required amount other than the product price Shipping fee: 480 yen nationwide. If the total amount of a single order is 5,500 yen (tax included) or more, shipping will be free.

b. Generally, it usually takes 1-2 business days to prepare your order for shipment. After the item is shipped, it usually takes 1-10 business days to deliver, excluding weekends and public holidays.

c. Please see our Shipping Policy for more information.

Payment Method

Payment period : Please make payment within 0-7 business days after placing your order.

Delivery time : After your order is confirmed, it will usually be shipped within 1-2 business days. After it is shipped, it will usually arrive within 1-10 business days (excluding weekends and public holidays).

Regarding returns and exchanges <br>Please refer to our Refund Policy for details.

Import Taxes and Duties <br>Imported goods may be subject to import taxes, duties and other customs fees. These charges must be borne by the customer. For more information, please contact the customs office of the receiving country directly.

Notes : The color of the product may differ from the actual product depending on your monitor.