Disclosure based on the Specified Commercial Transactions Act

Name of business operator

Operation Manager

Kong Yan

Address : 110-0016
B1F, Prite Akihabara, 1-24-9 Taito, Taito-ku, Tokyo

contact address

Email address: torrassupport@torras.co.jp

For after-sales service, please contact us by email.

Contact phone number (in case of emergency)

Customer Support Hours
Monday to Friday
10:00 AM - 1:00 PM; 3:00 PM - 7:00 PM

Sales price <br>Prices including tax are displayed on each product page.

Shipping information

a. Required amount other than the product price Shipping fee: 480 yen nationwide. If the total amount of a single order is 5,500 yen (tax included) or more, shipping is free.

b. Generally, it takes 1-2 business days for your order to be prepared for shipment. After your order is dispatched, it usually takes 1-10 business days for delivery, excluding weekends and public holidays.

c. Please refer to our Shipping Policy for more information.

Payment Methods

Payment period : Please make payment within 0-7 business days after placing your order.

Delivery time : We usually ship within 1-2 business days after confirming your order. After shipping, your order will usually arrive within 1-10 business days (excluding weekends and public holidays).

Regarding returns and exchanges <br>Please refer to our " Refund Policy " for details.

Import Taxes and Duties <br>Imported goods may be subject to import taxes, duties and other customs fees. These costs are the responsibility of the customer. For more information, please contact the customs office of the receiving country directly.

Notes : The color of the product may differ from the actual product depending on your monitor.